Carnival Cruise Lines introduced onboard social networking to the cruise experience. The introduction of the Carnival Dream “FunHub” makes it possible for cruise passengers to keep in touch and arrange schedules with each other online, free of charge.
Cruisers can also meet other passengers online, discuss mutual interests, and agree to meet and mingle in real life onboard the ship if they choose. Along with an interactive ship map, the Funhub offers schedules of onboard activities, dining options, menus, and more. Since launch, the FunHub kiosk application has successfully been deployed on multiple ships.
ROLE: Through on-site discovery sessions, I worked closely with the client to gather business requirements and learn about the Carnival culture. I then conceptualized the overall experience, created wireframes, user flows, user interface designs for the kiosk, a social networking site, interactive Flash ship maps, and HTML/CSS templates. As always, I worked closely with developers throughout the product launch to uphold the integrity of the experience.